Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to shopifytemplate@gmail.com

ARCABOX is an Armenian owned company with headquarters in US and Canada, which offers a variety of Armenian products. Most of the products are imported directly from Armenia to our warehouses. We also carry products from Armenian owned businesses from all over the world.

We give you the option to subscribe to our monthly boxes and/or shop from a variety of our products. The boxes will be shipped from our warehouses located in the US and Canada.

In the subscription box you will get a better value of the products rather than buying the same products from the shop. In addition you will get a surprise gift in the box.

Sure, you can! Make a gift box for your loved ones from our add on products and make it more special by adding customizable goods.

You will get the box at the end of each month.

When your order is processed we will ship it out immediately.

When you order the month to month box you will be billed every single month on the same day of your first order.

You can contact us, or update your information in the MY Account section.

Your subscription can be cancelled at any time and the cancellation will be effective in the following month.

Yes, you can. In order to change your subscription plan you need to cancel your current one and subscribe to the new plan.

Currently, we deliver to all provinces in Canada.

You will receive an email with a tracking number every month after we ship out your box.

Your shipping cost will be calculated at checkout depending on your location.

We accept VISA, MASTER CARD, AMEX, GOOGLE PAY, MAESTRO

Yes, you are able to add as many boxes as you would like with different addresses to the same account.

You will not be able to choose what is exactly in your box, but you can find the categories of the products in the description of the box. However, you are able to add specific products from our PRODUCTS section.

You can call/email us or fill out the form in our Contact us section.

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